Frequently asked questions
How long does it take for "In Stock" items to be shipped?
Your item will ship between 1-3 business days.
If an item is NOT listed "In Stock", when will it be shipped?
This will vary depending upon the item you purchase. As we are primarily a "made to order" business, custom orders can take anywhere from 7-15 days to complete. If you require a precise due date, please message us via our contact page.
What is your return policy?
If an item is damaged in transit, we will require photographs of the damaged unit upon delivery. We will give you a full refund immediately when return shipping is logged with USPS, not when we receive the item.
How long does it take to ship a commisioned or custom order?
This can only be determinded on a case by case basis as no two projects are alike and depends on the complexity of each project. Upon receiving your request we will give you our estimated completion time. You are not required to make any initial payment until an agreement is signed.
What are my payment options?
We accept Paypal, Visa, Mastercard, Discover & American Express.